Privacy policy

Who I am

This website is run by Dr John P. Mills, the trading name of MINCO Ltd, registered in England and Wales (company number 14908616). Registered office: Unit A, 82 James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE. MINCO Ltd is responsible for the personal information described here. ICO registration number: ZC268161.

Questions about anything on this page: john@johnpmills.com.

What I collect and why

• Messages and workshop enquiries. Your name, organisation, email and what you tell me. I use them to reply and, if we decide to work together, to plan that work.
• The readiness check. Your answers and any contact details you give. I use them to show where you stand and, if you ask, to talk your results through.
• Requests for a copy of a paper. Your name, email and the title you ask for, used only to send it.
• The newsletter. If you subscribe, your email is used to send you new essays. Every email has an unsubscribe link, or you can email me to be removed.

I rely on my legitimate interest in responding to people who contact me, or on taking steps you’ve asked for before we agree to work together. For the newsletter, I rely on your consent. Please don’t send sensitive information, such as details about your health, through the forms.

Who else handles it

A few service providers help me run this website. They only process your information to provide their service to me, under their data processing terms:

• Netlify (United States) hosts this website and receives the messages, enquiries, copy requests and newsletter sign-ups sent through its forms.
• Fillout (United States) runs the readiness check and stores your answers.
• GoatCounter (servers in Finland and Germany) counts visits to the site. It doesn’t store IP addresses or use cookies.
• Spacemail is my email provider, so it handles any emails you send me and my replies.

I don’t sell your information or share it with anyone else, unless the law requires it.

Some of these providers, including Netlify and Fillout, may store information outside the UK, for example in the United States. Where they do, it’s protected by the safeguards UK data protection law requires, which are set out in each provider’s data processing agreement.

How long I keep it

• Messages and enquiries: up to two years after we last spoke, unless we work together.
• If we work together: for as long as the work needs, and business records such as invoices for six years, as tax law requires.
• Readiness check answers: up to 12 months.
• Requests for a copy of a paper: deleted within three months.
• Newsletter: until you unsubscribe.

Cookies and analytics

This website doesn’t use advertising or tracking cookies. I use GoatCounter, a privacy-friendly analytics service, to count visits and see which pages are read. It doesn’t use cookies or store personal information, and it can’t identify you. The readiness check, which is provided by Fillout, may set cookies it needs to work.

Your rights

You can ask me to show you the information I hold about you, correct it, delete it, limit how I use it, or send you a copy. You can object to how I use it and, where I rely on your consent, withdraw it at any time. Email john@johnpmills.com and I’ll respond within one month.

Complaints

If you’re unhappy with how I’ve handled your information, please tell me first so I can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes

I’ll update this page if anything changes. The date at the top shows when it last changed.